Pinning Comments
After receiving lots of positive feedback after releasing the ability to pin hoots, many board administrators asked us what about pinning comments. That day is here. You can pin the most important comments taking place on a hoot to make sure they get extra visibility. It’s like having the ability to pin a really cool conversation to a flyer on a bulletin board.
Once a comment is pinned it will make the comment visible when viewing your board where comments are typically not visible. You can see them at the bottom of the hoot.
Pinning a comment will also bump the comment to the top when you click into hoots. This helps your comment dig itself out of the conversation and get that boost in visibility as shown below.
Who can Pin Hoots
Pinning comments is available to board administrators.
When to Pin Hoots
Here’s just a few ideas when it might be valuable to pin a comment:
1. When a hoot has lots of comments and you want to make some important ones don’t get lost in the weeds.
2. If someone asks a question and you want to highlight the best answer.
3. Someone provides some valuable insights or resources that need to be boosted to the top.
How to Pin a Comment
1. Open the hoot with the comment you would like to pin.
2. Scroll down and click on the three dots.
3. Click on pin.
4. Refresh the page to see the comment pinned on top.
5. You can unpin any comments by following the same steps.
Pin a tail on a Comment
You might also like…
From Collaboration to Customers: How WatchBox Uses HootBoard
One of the best parts of working at HootBoard is the opportunity to connect with a wide variety of companies and organizations doing great work across industries and around the world. We love being inspired by passionate teams, revolutionary ideas, and amazing...
HootBoard Launches Curated Local Content
Part of our mission here at HootBoard is to help organizations tell their story and bring together communities while also making the most of technology to share announcements and information and to engage their customers within their own space. We’re also proud to be...
Product Update: Applications & Collections Now on Mobile!
At HootBoard our mission is to enable organizations to showcase the best they have to offer. That includes an organization's achievements, their programming, their stories, and their impact. We do this very well using our digital concierges. But there invariably comes...
HootBoard 2018: A Year in Review
Let me start out by saying 2018 was the best year for HootBoard so far! We have many stories and success to share so I will try to be a bit succinct. HootBoard's Kiosk First Strategy From our conversations with customers like you, late in 2017, we assessed that our...
The Digital Concierge Difference – Using Kiosks to Engage Customers IRL
As businesses, we know that our main goal always comes down to engaging our customers. Whether you’re the general manager of an apartment building looking to rent units and retain residents, the owner of a new hotel looking to fill rooms and awe guests, or an HR...
1000+ HootBoard information kiosk integrations, bring it on Zapier
When we released our HootBoard Information Kiosks platform to our earliest beta customers, we promised that it would be super easy to update their kiosks. This could be as easy as posting from their mobile phone much like a facebook or a twitter update....
Engagement Pricing Is Coming
We have talked about it in the past and yes it's coming for real. Engagement based pricing is coming to your HootBoard. That way you pay for engagement and not for bells and whistles. Introducing Engagement Pricing You use HootBoard to engage your...
Infographic: Content that you can Post on HootBoard
HootBoard makes it easy to communicate simultaneously across touch kiosk, TV’s and on web/mobile with the push of a button. The type of content you post is a critical to get people to view, open and engage. This infographic is meant to give you some ideas on the type...
11 Tips for a Successful Kiosk or Digital Signage Implementation
Digital signage and touch kiosk screens are a great way to effectively communicate information within your buildings in order to drive engagement with the members of your organization. Understanding the goals for each individual screen placement is often a step...
Component and Engagement Based Pricing Updates
Thanks to your support, HootBoard as a product is evolving and we manage to grow as a company at a healthy pace month over month. We started out as a free web based bulletin board tool that organizations can embed in their website. Eventually we added the...
