Interactive wayfinding software for digital signage is a huge decision in your company. The right wayfinding software can save you time, money, and headaches by making it easy to find what you need in a store or other business location. When buying wayfinding software, there are 5 points that you’ll want to consider for the best wayfinding experience: ease of use, accessibility on the cloud, affordability, customer support and scalability.
Easy-to-Use Wayfinding Software is Important
When looking for wayfinding software, you’ll want to find something that is easy to use. Especially if it includes features like QR codes, digital directories, 3d maps, social media, and other ways to enhance the visitor experience. If it isn’t easy enough for your employees or customers to use, then it’s not worth buying. Wayfinding software will save time and money in the long run if everyone can get used to using it easily from the start. The last thing you’ll want is for employees to be frustrated with the software and take their frustration out on your customers. Ease of use should be one of your top priorities when looking for wayfinding software.
Wayfinding Software Needs to be Accessible from Anywhere
Another important factor to consider when buying wayfinding software is its accessibility to the cloud. If your employees are on their mobile devices, tablets, or laptops and need to find something in a store location, you’ll want them to be able to pull up wayfinding software no matter where they’re at. This is essential if your wayfinding system exists on multi floors. Your customers will also expect this from your employees when looking for assistance with anything that is located inside of a business’ building like a store. Make sure that the wayfinding software you’re looking at meets this criterion so your employees and customers can always access it from anywhere they are located.
Affordable Pricing is a Must-Have
The affordability of your new wayfinding solution will be another important factor to consider when buying. This means finding something with affordable pricing on any budget. There are affordable options out there that won’t break the bank for most businesses. You’ll also want to make sure it is scalable so you can continue using it as your business grows and needs more space. When looking at wayfinding software solutions, always keep affordability in mind because this will help save you money over time if chosen properly from the start.
Customer Support is a Necessity
In any business, real time customer support is always a necessity. This means having someone to call or email when there are issues with the software. If you’re buying wayfinding software for digital signage, make sure that customer support is included in your purchase. It’s important to have someone to help guide you through the process of using the software. This will greatly reduce your learning curve and allow you to start gaining value from it immediately instead of wasting time figuring things out on your own with zero guidance.
Scalability is Essential for All Businesses
Finally, scalability should be considered when buying wayfinding software because this can change over time. If you’re starting with a small store location, then scalability won’t be as important. However, if your business grows and needs more space in the future, scalability will become very important for your wayfinding software solution. Make sure to choose something that can scale up along with your business so it never becomes obsolete when needing to grow.
Finding the Best Wayfinding Software
Make sure to consider all of these factors before committing because they will make a big difference in how effective it is at saving time and money over time. When choosing the best one from the start, you’ll have a better experience down the road without any headaches.
Wayfinding software is an important decision for anyone looking to make their business more efficient. By making sure you choose wayfinding software that offers all of these features, your employees and customers will be able to find anything inside of your building quickly with no stress or issues along the way. Make sure to consider all of these factors when making your decision.