Okay, people, let’s have a serious heart-to-heart about those dusty old brochures and posters gathering cobwebs in the corner. You know, the ones with the faded photos and outdated information? Yeah, those. They’re about as effective as a rotary phone in a...
Introduction: Why Hotels Are Failing at Guest Experience Let’s be real. The hospitality industry loves to talk about “guest experience” like it’s some mystical art. But if you walk into most hotels today, here’s what you actually get: 🔴 Long check-in lines. 🔴 Confused...
The holiday season is a time of heightened activity for the hospitality industry. From families seeking festive getaways to business travelers blending work and leisure, hotels must cater to a wide array of needs. This makes the ability to understand and serve guests...
Why Visitor Engagement is the Future In today’s hyper-competitive market, where customer experience is the ultimate differentiator, understanding and catering to your visitors’ needs has never been more critical. For Destination Marketing Organizations (DMOs), hotels,...
The rise of digital concierge kiosks is transforming customer service in various sectors, from hospitality to retail. As businesses adopt this growing trend, making informed decisions about the deployment of such kiosks becomes crucial. Digital concierge kiosks are...
No internet? Offline kiosk functionality is here to handle it. We understand how frustrating it is when your kiosk users don’t find something they need when kiosks are offline due to a network issue. With this new functionality, we have tried to solve exactly this....
