Okay, people, let’s have a serious heart-to-heart about those dusty old brochures and posters gathering cobwebs in the corner. You know, the ones with the faded photos and outdated information? Yeah, those. They’re about as effective as a rotary phone in a...
Introduction: Why Hotels Are Failing at Guest Experience Let’s be real. The hospitality industry loves to talk about “guest experience” like it’s some mystical art. But if you walk into most hotels today, here’s what you actually get: 🔴 Long check-in lines. 🔴 Confused...
Data has become an indispensable tool for DMOs and the tourism industry as a whole. It allows Destination Marketing Organizations (DMOs) to understand the needs and preferences of tourists, plan effective marketing strategies, and make informed decisions to optimize...
The Role of Convention Centers in Destination Marketing Convention centers are more than just a place for meetings and events – they serve as a significant pillar in promoting destinations. These establishments are often the first point of contact for visitors,...
Tourism is a vital part of many cities’ economies, and as such, cities are always looking for ways to make themselves more attractive to tourists. One way to do this is by making the city a “smart tourism destination.” This means using technology to make the city more...
When you’re looking for a new way to engage customers, increase sales, or improve the customer experience, an indoor interactive touch screen kiosk may be the perfect solution. These kiosks come in all shapes and sizes, with a variety of features and options...