Best practices to Use Wayfinding Kiosks for Office Parks

by | Oct 6, 2023 | Digital Signage, Wayfinding

digital wayfinding dos and donts

Office park wayfinding is a critical component in enhancing the visitor experience. It provides an essential service in guiding visitors, highlighting points of interest, and increasing park accessibility. Here you will find the do’s and don’ts to consider when implementing wayfinding systems in your office park. We’ll discuss the benefits of wayfinding kiosks, design considerations, content creation and management, and strategies for interactivity and engagement.

1. Benefits of Wayfinding Kiosks in Parks

Wayfinding kiosks serve several vital roles in an office park. They can create a great first impression by showcasing the park’s amenities and services. Additionally, they provide an accessible source of information for visitors, reducing the need for staff assistance. Wayfinding kiosks can also serve as a marketing tool to promote businesses within the park and encourage visitor engagement.

  • Enhancing Visitor Experience – They provide easy-to-understand directions and information, reducing confusion and stress for visitors.
  • Providing Navigation Assistance – They guide visitors through the park, helping them find their destination easily.
  • Highlighting Points of Interest – They inform visitors about attractions and amenities within the park.
  • Increasing Park Accessibility – They assist individuals with disabilities by providing accessible routes and facilities.
  • Multilingual Support – They cater to a diverse range of visitors by offering information in multiple languages.
  • Promoting Safety – They offer emergency information and real-time alerts, ensuring visitors are aware of any potential hazards or incidents.

Benefits of Interactive Kiosks for Downtown Wayfinding Signage

2. Design Considerations

You should always be asking yourself, “how can we make our wayfinding kiosks as user-friendly and effective as possible?” When designing a wayfinding kiosk, several factors need to be considered. Here are some design considerations to keep in mind.

  • Location Placement – Install the kiosks in high-traffic areas where they’re most likely to be seen and used.
  • Accessibility – Ensure the kiosks are easily accessible for all visitors, including those with disabilities.
  • User Interface – The design should be user-friendly, with intuitive touchscreen features.
  • Aesthetic Integration – The kiosks should blend well with the park environment without being obtrusive.
  • Weatherproofing – The kiosks must be able to withstand various weather conditions.
  • High Traffic Areas – Place kiosks in areas that experience high foot traffic, such as near entrances, parking lots, and popular attractions.
  • Contrast – Use contrasting colors to make the text and icons stand out for easy visibility.

Make sure to work with experienced designers and manufacturers to ensure your kiosks meet these considerations.

3. Content Creation and Management

The content displayed on the kiosks is just as important as the design. Serving a user content that meets their needs at the moment can create a better user experience. You’ll want to consider the following when creating and managing content.

  • Mapping and Navigation – Provide clear and accurate maps to assist with navigation within the park.
  • Park Information – Include information about park facilities, rules, opening hours, etc.
  • Event Updates – Keep visitors informed about upcoming events or activities in the park.
  • Emergency Information – Ensure the kiosks display emergency contact numbers and procedures in case of an incident.

This can be helpful for visitors planning their visit or for those looking for something to do during their stay.

real time digital wayfinding

4. Interactivity and Engagement

It’s important to keep visitors engaged and interested in the wayfinding kiosks. They are more likely to use and trust the information provided if they have a positive experience. Here are some ways to increase interactivity and engagement:

  • Interactive Maps – Allow users to zoom in and out, search for specific locations or points of interest, and get directions.
  • Interactive Features – Offer interactive features like touchscreen, photo galleries, or games to make the experience more engaging.
  • Social Media Integration – Allow visitors to share their park experience on social media platforms directly from the kiosk.
  • QR Codes and Mobile Integration – Allow visitors to scan QR codes to access more information or navigate using their mobile devices.
  • Feedback Mechanisms – Provide a way for visitors to leave feedback or report issues directly through the kiosk.

Once you have implemented your wayfinding kiosks, make sure to regularly update and maintain them to ensure they continue to provide accurate and helpful information for visitors.

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How to Get Started with Office Park Digital Wayfinding

  • Step 1: If you’re ready to get started with digital wayfinding, the first step is to choose a system. There are many office park digital wayfinding systems on the market, and it can be difficult to decide which one is right for you. Make sure to do your research and find a system that is easy to use and understand.
  • Step 2: Once you’ve chosen a system, the next step is to set up your map. Make sure that your office park map is up-to-date and accurate. You can use office park digital wayfinding to help you keep your map up-to-date.
  • Step 3: After you’ve set up your map, the next step is to start adding content to your office park digital wayfinding system. Make sure to use high-quality images and videos that are properly sized for your screens. You should also use clear and concise text that is easy to read from a distance.
  • Step 4: Finally, you’ll want to place your  digital wayfinding screens in high-traffic areas. This will ensure that your office park digital wayfinding system is easy to use and understand.

Final Thoughts

Effective wayfinding in an office park goes beyond just installing signs. By considering the benefits of wayfinding kiosks, thoughtful design, relevant content, and interactive features, you can significantly enhance the visitor experience, promote safety, and ensure seamless navigation within your park.

If you don’t carefully consider the design, content, and interactivity of your wayfinding kiosks, they may not serve their purpose effectively. Remember to regularly evaluate and update your kiosks to ensure they continue to provide a positive experience for visitors.

Are you ready to schedule a demo with HootBoard? Let’s get started!

Office park digital wayfinding is a great way to provide information about office park amenities, services, and events. However, it’s important to make sure that you follow the do’s and don’ts of office park digital wayfinding to ensure that your system is easy to use and understand. If you have any questions, be sure to consult with a digital signage expert here at HootBoard. We’ll get you set up and headed in the right direction (No pun intended 😀).

HootBoard provides an easy-to-use, cloud-based platform that helps organizations create and manage interactive digital signage content. With HootBoard, you can quickly and easily create engaging content that will capture the attention of your audience. Additionally, HootBoard’s platform makes it easy to track customer engagement and collect customer feedback. Contact us today to learn more about how HootBoard can help your business to improve customer engagement and satisfaction.

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