In the world of digital signage and interactive displays, technology moves quickly. Staying ahead of the curve means constantly reassessing and upgrading the tools we use to provide the best possible experience for our users. At HootBoard, we have always been committed to innovation and excellence. As part of this ongoing journey, we have made the tough decision to discontinue support for Chromebit devices. This change is driven by a need to embrace newer, more robust technologies that can better serve our community.

In this article, we’ll dive into what Chromebit devices are, why we decided to phase them out, and the exciting alternatives available that can enhance your digital signage setup. We’ll also guide you through the transition process to ensure a smooth shift to more advanced solutions.

What Chromebit Devices Do

Chromebit devices, developed by Google, are compact, stick-like computers that run on Chrome OS. They were designed to turn any HDMI-compatible screen into a fully functional computer. Businesses, educational institutions, and various other organizations have widely adopted Chromebits for digital signage, interactive kiosks, and simple computing tasks. These devices offer a cost-effective way to streamline information display and interaction without investing in expensive hardware.

Why We Are Discontinuing Support for Chromebit Devices

The decision to discontinue support for Chromebit devices stems from several key factors:

1. End of Manufacturer Support: Google and hardware manufacturers ended their support for Chromebit devices several years ago. This lack of ongoing updates and support from Google has made it increasingly challenging to maintain a high-quality user experience on these devices.
2. Technological Advancements: The technology landscape is continually evolving. Newer, more advanced devices offer better performance, security, and features that Chromebits simply cannot match.
3. Limited Capabilities: While Chromebits were revolutionary when first introduced, they now lag behind in terms of processing power and versatility compared to newer alternatives.
4. Software Compatibility: Ensuring seamless compatibility with Chromebit devices has become increasingly challenging as other platforms offer more robust and scalable solutions.

Impact on Users

We understand that this news may be disappointing for some of our users who rely on Chromebit devices for their digital signage and interactive display needs. However, this change also opens up opportunities to transition to more powerful and versatile solutions that can enhance the overall user experience.

Alternative Devices

As we move away from Chromebit devices, here are some excellent alternatives that can seamlessly take over their functions:

1. Windows-based Systems

Windows PCs and mini PCs are robust alternatives for running digital signage and interactive displays. They offer a wide range of functionalities and compatibility with numerous software applications, including HootBoard.

2. Android Devices

Android-based devices, such as Android TV boxes and tablets, are versatile and widely used in digital signage. They provide a user-friendly interface and can run a variety of apps designed for interactivity and display purposes.

3. Linux-based Systems

Linux-based mini PCs and single-board computers (like the Raspberry Pi) are cost-effective solutions that offer flexibility and reliability. These systems are ideal for tech-savvy users who prefer an open-source environment.

HootBoard Software Compatibility

One of the standout features of HootBoard software is its ability to run seamlessly on a wide range of devices, including Windows, Android, and Linux-based systems. This flexibility means that you can convert any screen into a dynamic display screen or an interactive hub with ease.

Key Benefits of HootBoard Software

• Versatility: Whether you are using a Windows PC, an Android device, or a Linux-based system, HootBoard software is designed to integrate effortlessly.
• User-Friendly Interface: The intuitive interface ensures that setting up and managing your digital signage or interactive displays is straightforward.
• Rich Functionality: HootBoard provides a wealth of features, including interactive maps, event calendars, announcements, and more, making it a powerful tool for various applications.
• Scalability: Easily scale your digital signage network by adding more screens and devices, all managed through a centralized platform.

Transition Plan

To ensure a smooth transition for our users, HootBoard recommends the following steps:

1. Evaluate Your Needs: Assess your current setup and determine which alternative device (Windows, Android, or Linux-based) best suits your needs.
2. Select Your Device: Choose from a range of compatible devices that offer improved performance and functionality over Chromebits.
3. Install HootBoard Software: Download and install the HootBoard software on your new device. Our support team is available to assist with any setup questions or issues.
4. Migrate Your Content: Transfer your existing content and settings to the new device to ensure continuity.
5. Test and Optimize: Run thorough tests to ensure everything is functioning correctly and optimize your settings for the best performance.

Future Outlook

Moving forward, HootBoard is committed to providing support for a wide range of devices, ensuring flexibility and choice for our users. We continually strive to enhance our software, incorporating user feedback and the latest technological advancements to deliver the best possible experience.

What to Expect

• Ongoing Support: Continuous support for Windows, Android, and Linux-based devices.
• Regular Updates: Frequent software updates to improve functionality, security, and user experience.
• Expanded Features: Development of new features to meet the evolving needs of our users.

Conclusion

While the discontinuation of support for Chromebit devices marks the end of an era, it also signals a new beginning with more advanced, versatile, and powerful solutions. By transitioning to alternative devices like Windows, Android, or Linux-based systems, users can unlock the full potential of HootBoard software and elevate their digital signage and interactive display experiences.

Ready to create a free HootBoard? Create a Free Board

By embracing these changes, you can ensure that your digital signage and interactive displays remain at the cutting edge of technology, providing engaging and effective communication tools for your audience.

The Audio/Visual (AV) industry, Original Equipment Manufacturers (OEMs), and Kiosk resellers constantly seek innovative ways to drive revenue growth. One such promising opportunity lies in kiosk solutions with HootBoard.

HootBoard provides a comprehensive kiosk solution that can effectively open up two additional revenue streams for these professionals.

A Dual Approach to Revenue Growth

1. Annual Subscription for the OS

HootBoard offers an annual subscription for its Operating System (OS). This is a consistent and reliable source of income for AV professionals, OEMs, and Kiosk resellers. By integrating HootBoard’s OS into your product offering, you not only enhance your product’s functionality but also create a steady flow of revenue that comes directly from subscription fees.

2. Advertising Revenue

There’s the potential for advertising revenue. HootBoard’s kiosk solutions serve as an effective advertising platform. Businesses can use them to display advertisements, providing another lucrative income stream. The more businesses that utilize your kiosks for their advertising needs, the more revenue you generate. It’s a win-win situation.

Meeting the Demand for Complete Kiosk Solutions

It’s worth noting that Destination Marketing Organizations (DMOs), hotels, and universities are actively searching for complete kiosk solutions. They need platforms that are user-friendly, versatile, and efficient. HootBoard meets these requirements, making it an attractive option for these entities.

The rise in demand for digital touchscreen kiosks for wayfinding, tourism marketing, and other purposes has been nothing short of remarkable. HootBoard’s kiosk solutions are perfectly positioned to meet this demand, offering interactive, easy-to-use interfaces that enhance user experience while providing valuable services.

The ROI Factor

Investing in HootBoard’s kiosk solutions is not just about increasing revenue; it’s also about the impressive return on investment (ROI). With minimal initial outlay, the potential for substantial returns through subscription and advertising revenues is high. Plus, by meeting the increasing demand for comprehensive kiosk solutions, you’re setting your business up for long-term success.

In conclusion, HootBoard’s kiosk solutions offer a fantastic opportunity for AV professionals, OEMs, and Kiosk resellers to diversify their revenue streams while meeting the growing market demand. It’s an investment that promises significant returns, making it a smart business move for those looking to stay ahead in the competitive tech industry.

What is HootBoard?

HootBoard is a cutting-edge, all-in-one kiosk software platform designed to revolutionize the way information is delivered and accessed in public spaces. At its core, HootBoard functions as an interactive digital concierge, allowing users to discover information, services, and attractions with a simple touch. Whether for wayfinding in a mall, promoting local events in a community center, or providing guests with information at a hotel, HootBoard’s platform is both versatile and intuitive. The software integrates seamlessly with various kiosk hardware, making it an easily adaptable solution for businesses seeking to provide high-quality, self-service information to their patrons.

HootBoard in the News

HootBoard’s innovative kiosk solutions are making waves across the nation. In Schenectady County, New York, they have revolutionized the visitor experience by deploying digital visitor kiosks, enabling swift and efficient access to local information. This initiative, powered by HootBoard, has been well-received, marking a significant step forward in leveraging technology for tourism marketing.

Down south, in Elizabeth, New Jersey, the Greater Elizabeth Chamber of Commerce has collaborated with HootBoard to unveil an innovative touch kiosk network. This network is an interactive information hub, providing locals and tourists with essential community information.

These stories highlight the growing recognition and adoption of HootBoard’s solutions across different regions, reaffirming their position as a leading provider of kiosk solutions. Digital Visitor Kiosks Launched in Schenectady County – News10

HootBoard is a feature-rich digital signage, self-service bulletin board kiosk information system designed to engage your employees, visitors, or students through touch screens. This blog post will take you through the key features of HootBoard and its software, explaining how each function can be utilized and why they stand out in the industry.

Locally Published Apps

HootBoard’s commitment to enhancing user experience has led to the introduction of locally published apps. This feature enables you to:

• Create an app once and use it across multiple boards, saving time and effort.
• Ensure consistent messaging across all your boards, enhancing communication efficiency.

This feature is particularly useful for administrators managing multiple boards, eliminating the need for repetitive app creation.

Crowd Sourced Content

This feature allows for crowd-sourcing events, a fantastic tool for organizations with numerous happening in various locations. Here’s why this feature stands out:

• It allows for centralized event management, pulling content from multiple boards into one.
• It saves time by eliminating the need for updating the same event on different boards.

Imagine having a network of interactive touchscreen kiosks with each hosting unique events. Now, you can pull all these events onto a single board, ensuring comprehensive and organized coverage.

Publish Local Apps for Other Boards to Download

HootBoard further enhances its functionality by allowing users to publish local apps that other boards can download. This feature provides several benefits:

• It promotes consistency in messaging as other boards can download and use your created apps.
• It saves time and energy as you only need to create and upload the app once.

The process is simple: publish your local apps, assign an area to those apps, and promote them to other boards. If the app is beneficial for consistent messaging, other boards can easily download and use it.

Multimedia Content

HootBoard’s multimedia content feature allows organizations to distribute corporate content downwards while still enabling individual sites to manage local information.

• This feature is useful because it ensures consistency in an organization’s messaging across all branches.
• It also allows customization based on local needs, ensuring that each branch can tailor its content as required.
• For example, a multinational corporation could use this feature to disseminate company-wide announcements while allowing each branch to post updates specific to their location.

Multi-Location

The multi-location feature offered by HootBoard is a boon for organizations operating in multiple areas.

• This feature supports the distribution of corporate content to all locations while providing flexibility for each site to manage its local information.
• This creates a balance between unified corporate communication and localized content management.
• A retail chain with stores in multiple cities could utilize this feature to ensure consistent branding and messaging across locations, while also catering to the unique needs of each store.

Branding

With HootBoard, you can customize the platform to align with your organization’s branding.

• You can add your organization’s logo, use your brand’s colors, and even customize the background.
• This feature helps create a familiar and cohesive environment for employees or visitors when they interact with the board.
• A university, for instance, might use this feature to incorporate school colors and logos into their HootBoard, fostering a sense of school spirit and unity.

Analytics

HootBoard provides robust analytics that help organizations understand user engagement and improve their communication strategy.

• By monitoring how many interactions there are on your kiosks and content, you can make informed decisions about your content strategy.
• This feature is particularly useful for organizations that want to measure the effectiveness of their communication and engagement efforts.
• A museum, for instance, might use this feature to track visitor engagement with different exhibits and use this data to inform future exhibit planning.

In conclusion, HootBoard’s comprehensive features make it a compelling choice for any organization looking to optimize engagement and streamline communication across multiple locations. Its ability to blend corporate consistency with local customization, coupled with its branding and analytics capabilities, ensure it’s an invaluable tool in today’s digital age.

Key Software Features of HootBoard

HootBoard offers an array of features, including.

• Content Filtering: This feature ensures your boards only display relevant and appropriate content.
• Digital Signage: HootBoard offers a free version of its digital signage software, allowing you to manage unlimited remote screens.
• Touch Screen Support: Enhance user interaction with touch screen support, available even on TV screens.
• Weather Widget: Keep your team updated with real-time weather updates.
• Mobile Apps: HootBoard’s mobile apps ensure you can manage your boards even on the go.

The software also provides excellent customer service, making it a great choice for small to midsize businesses. With HootBoard, visitor information management becomes hassle-free, offering a streamlined approach to communication and engagement.

Want to Learn More?

Schedule a demo with HootBoard to see how its features can benefit your organization. You can also visit their website for more information and resources on optimizing communication and engagement through digital signage. With HootBoard, you can streamline your messaging, enhance user experience, and increase overall engagement seamlessly across multiple locations. Don’t miss out on the opportunity to elevate your organizational communication with HootBoard. So, start using HootBoard and experience the benefits for yourself! Let HootBoard revolutionize your communication strategy today.

Today we are excited to announce a significant milestone for HootBoard. With great pride, we are happy to introduce free versions of HootBoard’s easy to setup kiosk and digital signage software.

Make Your Digital Signage Content Look Great

Our mission here at HootBoard is to help people and organizations align better through effective communication and people engagement.

One of the first building blocks to achieving the mission was to create the first of its kind 360 degree communications platform that allows organizations to have a single effective place to communicate with their audience across all possible channels – web, mobile, digital signage, and touch kiosks. Award-worthy HootBoard-powered touch kiosks are now in use in over 14 countries across the globe and growing rapidly.

As part of this phase, we implemented some key concepts like being able to post once and have your communications post to multiple channels. We also launched our app store that allows users to create their own apps to point to a webpage or pull relevant content together.

A Digital Signage Solution for the Modern Age

Today I am happy to say that our relentless focus on this mission has allowed us to quickly become the kiosk software of choice for the tourism industry in the span of two short years.

With that success as a foundation, we feel we have an opportunity to align even better with our mission to help organizations of all sizes achieve success by effectively communicating with and engaging audiences that matter to them. The freemium access to some of the core functionality then makes a lot of sense.

Easily Set Up Your Free Digital Signage Software

Organizations can now set up their own digital signage and kiosks simply by signing up, and connecting to their HootBoard accounts via. a free screen id. Once they hit the monthly usage limit, they can decide if they want to upgrade or simply wait for the usage to reset the following month.

The free signage and the free digital kiosks functionality include a 100 monthly engagement units limit till some functionality gets hidden. Also, these screens may be ad-supported with reduced revenue sharing. We hope that making the freemium version available means more organizations will be able to take advantage of what we have to offer.

As always we love your comments and feedback – that is how we get better. If any of you have any questions or feedback, please reply or reach out to support@hootboard.com

Popular Digital Signage Uses

• Office Communication – HootBoard’s free digital signage software allows offices to display important announcements, meeting reminders, or performance metrics on smart TVs. It makes internal communication more engaging and efficient.
• Employee Engagement – Digital signage apps can be used to recognize employee achievements, share company news, office internal communications, or promote team building activities. With HootBoard, you can create dynamic content that engages employees and enhances their work experience.
• Deskless Workers – For workers who don’t have a dedicated workspace, digital signage media players can provide critical information and updates. The best part is HootBoard’s software works seamlessly with any operating system, including Android devices.
• Lobby Marketing – A digital display in a lobby can promote products, services, or upcoming events to visitors. HootBoard’s advanced features make it easy to distribute content to your target audience, enhancing the customer experience.
• Large Lobby Spaces – With HootBoard, any place with a large lobby can become an engaging content hub. The software allows for content scheduling, ensuring relevant information is displayed at the right time.
• Customer Experience – Digital signage can be used to provide useful information, advertise special offers, or entertain customers while they wait. HootBoard’s free account comes with unlimited storage, allowing businesses to create a variety of engaging content.

HootBoard’s free digital signage software has a user-friendly interface, eliminating the steep learning curve often associated with similar systems. Plus, if you need help, phone support is readily available. You can also embed a web page directly onto your digital display, providing even more ways to engage your audience.

Download HootBoard’s free digital signage apps today to revolutionize your communication strategy. With its advanced features and user-friendly interface, it’s the best digital signage software for businesses of all sizes.

Questions? Contact Our Digital Signage Team! We are Ready to Help

If you have any questions, do not hesitate to contact us. We would love to tell you more about our free digital signage software. If you need case studies, or review from our many satisfied customers, we would love to provide that to you.

Some Good Questions to Consider Asking

If you need some guidance, here are some great questions to consider if you wish to learn more. Feel free to pick any question from this list that applies to you, and we can get started.

• What are the core features of HootBoard’s free digital signage software?
• Can I manage unlimited remote screens using your digital signage solution?
• How can I create engaging digital signage content using your platform?
• Are there any basic features that are not included in the free digital signage solutions but are available in paid digital signage plans?
• Can HootBoard’s digital signage software be used for digital menu boards and TV screens?
• Does your digital signage system support interactive digital signage?
• Are there free templates available for creating digital signage content?
• Can your digital signage software handle multiple screens at once?
• Is the digital signage player included in the free digital signage package or is it sold separately?
• How does your digital signage solution work with smart TVs and other mobile devices?
• Is your digital signage software completely free or are there hidden costs?
• Can your digital signage software be used to manage digital signage screens remotely?
• Is there an option for unlimited screens in your free digital signage solutions?
• Can your digital signage software be customized to meet my specific digital signage needs?
• Is HootBoard’s digital signage software based on open source digital signage technology?
• Can I display digital signs on multiple types of digital screens (e.g., TV screens, digital menu boards) with HootBoard’s software?

Hey! Why don’t you answer these questions here?

Good question! We would love to, however, every usecase has a different scenario for the above questions. In order for us to serve you as accurately as possible, we need to get more information from you. That’s why we offer these questions that you can choose from and bring to a discussion with one of our experts. You can ask however you’d like. You don’t have to call. Simply email, submit a form question, or schedule a time. We are here for you.

              
Satya Shahade
Founder & CEO, HootBoard

In the past decade, digital out-of-home (DOOH) advertising has been reshaping the landscape of outdoor advertising. This form of advertising utilizes digital screens in public spaces to deliver dynamic content that captivates the target audience. One of the most effective DOOH advertising mediums is the digital touch screen kiosk. By using a digital display for the digital advertising, marketers can enable programmatic technology that will take your dooh campaign to the next level.

What is DOOH Advertising?

DOOH advertising refers to the use of digital displays in out-of-home (OOH) settings to broadcast promotional content. Unlike traditional OOH advertising that uses static billboards and posters, DOOH ads leverage digital technology to showcase engaging and interactive content. Digital signage, digital billboards, and digital screens are all part of DOOH advertising.

Benefits of Advertising on Digital Kiosks

Digital touch screen kiosks offer a myriad of benefits for both advertisers and consumers:

For Advertisers:

• Increased Engagement: With interactive features, digital kiosks can engage consumers more effectively than other digital channels or online ads.
• Precision Targeting: By leveraging mobile location data, DOOH campaigns can target ads based on the screen location and contextually relevant environments.
• Real-Time Updates: Digital marketers can modify DOOH ads in real-time, allowing for timely and relevant promotions.
• Bypass Ad Blockers: Unlike online advertising, DOOH ads on kiosks are immune to ad blockers, ensuring that the target audience views the advertising media.

For Consumers:

• Interactive Experience: Digital kiosks provide an interactive experience, making advertising more engaging and memorable.
• Contextual Relevance: Ads displayed on kiosks can be location-specific and personalized, providing valuable information to consumers.
• Ease of Use: The intuitive interface of digital kiosks makes it easy for consumers to engage with the content.

Modes of Advertising on Digital Kiosks

• Displaying dynamic content such as videos and animations
• Interactive quizzes and games
• Social media integration for instant sharing and interaction
• Real-time news and updates
• Location-based promotions and offers

Cost of Advertising on Digital Kiosks

The cost of advertising on digital kiosks can vary widely based on several factors:

• Screen Size and Quality: Larger, high-resolution LED screens typically cost more.
• Location: Kiosks in high-traffic areas like shopping malls and major media sites command higher prices.
• Duration and Frequency of Ad: Longer and more frequent ad campaigns tend to be more expensive.
• Interactive Features: Advanced features such as touch interaction or programmatic DOOH capabilities may increase the cost.

Despite the costs, the return on investment for DOOH advertising can be substantial. Studies have shown that DOOH campaigns can significantly boost brand lift and reach consumers more effectively than traditional advertising channels.

Advertise to Tourists Where They Are and On-The-Move

If you are looking for a way to generate revenue for your destination, then HootBoard Advertising is the perfect solution. We offer advertisers an affordable and effective way to reach their target audience. Our ads can be seen by your tourists and locals every month. Contact us today to learn more about how we can help increase your bottom line with our digital ooh innovative advertising platform.

It’s Easy to Use and Perfect for Digital Outdoor Advertising

HootBoard is a platform that’s easy to use, with the ability for advertisers and consumers alike. You can create ads quickly, so if getting your message out there fast matters more than HootBoard would be the perfect choice. It has really made advertisements very simple, and we think you’l love how simple the platform is to navigate.

Digital Signage Ads that Stand Out

When the visitors view the ads, they’ll be impresses with how sleek and engage the images are. You’ll be able to:

• Increase engagement with potential customers
• Get your brand in front of large audiences
• Utilize a cost-effective way to advertise
• Drive new traffic to your location or business

This gives you a chance to reach out and engage them with advertising. This means you can turn your location into a revenue stream and help finance initiatives.

Schedule a Free Demo for your Digital Outdoor Advertising Screens OOH Needs

Would you like a free demo to take a look at this and other features available on HootBoard? Then contact us today to schedule a time. There is no obligation, and if anything, it gives you an idea of what is out there and how it can benefit your location.

No internet? Offline kiosk functionality is here to handle it.

We understand how frustrating it is when your kiosk users don’t find something they need when kiosks are offline due to a network issue. With this new functionality, we have tried to solve exactly this. Here’s how we achieved this.

Appropriate messages

If something is not locally saved, with the right messages in the right places, we will now direct users to get the most out of your kiosk.

Easy switching to mobile phones

The messages will now have a QR code to direct them to your HootBoard on their mobiles once scanned. This will make it easier for users to access your board when they don’t have access to the kiosk due to a potential network issue.

This solution will handle your network issues for you. Go a ahead take a closer look at how it works right now.

If you need further assistance, you can reach out to us at support@hootboard.com. We will be happy to help. 🙂

Explore with the HootBoard City Guide!

Exploring a destination just got easier with the HootBoard CityGuide app. Let’s look inside the revamped HootBoard CityGuide.

City Guide Snapshots

HootBoard CityGuide provides screenshots of CityGuide as different apps that help the user categorize their search. These apps will also be recommended while installing a HootBoard developer app. So make sure you download all the recommended apps.

Places worth a visit

HootBoard provides its users with an inventory of all the places in the category they have selected. These are laid out as points on a map and a list.

Customize your search

With the customization tab, your users can now narrow their search further to their liking.

Need to know more?

Knowing more about a place is just a click away. HootBoard users can get more details (like phone number, opening hours, etc.) about the venue they are interested in.

Fetch directions to get there.

Want to visit a venue you like? Get directions immediately. HootBoard CityGuide provides clear instructions on how to get to that venue.

Claim your business

Find your business listed on the HootBoard CityGuide app. Claim it and create a board for it! Once a claim request is sent they will receive an email with instructions on how to claim it. In this way, you can improve the network of boards so your visitors can find information about locations of their choice.

Go ahead install the HootBaord CityGuide app on your HootBoard to help guests and visitors have a great time exploring your destination with HootBoard CityGuide.

If you need further assistance, you can reach out to us at support@hootboard.com. We will be happy to help. 🙂

Share away with the all-new Share Feature!

We hear you! We know how meaningful it is for you and your visitors to share something of interest with others. So we are here to make it possible, with the newly added Hoot and Board Share feature.

Sharing the hoots

Sharing the board

You can now share your HootBoard on social media with friends, family, or colleagues to increase engagement on your HootBoard. The Share Board button is in the board info dropdown.

Where can you share?

HootBoard makes it easy to share content that interests you on various platforms like WhatsApp, SMS, Email, Facebook, Twitter, or LinkedIn. Share content from anywhere. Be it via the HootBoard web, mobile, app, or kiosk. If you find something good, don’t wait to share it!

Improve engagement by sharing!

When you or your visitors share content, they also receive a link to your HootBoard. Making it easy for people to find you. The more shares, the greater the engagement.

Check out this feature and now share what interests you with others!

If you need further assistance, you can reach out to us at support@hootboard.com. We will be happy to help. 🙂

The Revised HootBoard Analytics!

As we all know, now it is quite easy to find out what is happening on your HootBoard. However, we thought it would be helpful to provide a more focused insight into different activities on your HootBoard. With upgraded HootBoard Analytics, you can get more personalized insights and branded reports for your HootBoard. Here are some of the features that it provides.

Brand customized reports

You now get customized reports to match your brand colors, making them tailored to your Hootboard. Each report is crafted to give you a professional look and feels that is uniquely yours.

Easily download reports

Your reports are available in multiple formats from which you can choose the most suitable for your needs – SVG, PNG, or CSV. Downloading is easy and sharing is even easier!

Check out your upgraded analytics now. They will provide you with some fresh insights into your HootBoard.

If you need further assistance, you can reach out to us at support@hootboard.com. We will be happy to help. 🙂